Contact Us | Privacy Policy | Advertise on AI. The lawsuit alleges "Touch Disease," which can cause the touchscreen on the iPhone 6 and 6 Plus to flicker and become unresponsive, is directly related to its structurally weak aluminum casing. Symptoms of 'Touch Disease', as it has been dubbed, include touchscreen unresponsiveness accompanied by The alleged design defect manifests as reduced touch … Koh is the same judge who has presided over various Apple-related cases in the past, including its long-running litigation with Samsung; she is frequently assigned such cases for jurisdictional reasons. The … Owners of the iPhone 6 and iPhone 6 Plus have filed a proposed class action lawsuit against Apple for failing to address the so-called "touch disease" that's rendering some of the smartphones useless. According to a letter Jones received from the CBP, the government shares that view. The most obvious sign that you might have a problem is a grey bar that flickers across the upper part of the phone, where the status bar is. The iPhones Apple Never Wanted You to See, WATCH: 5 easy ways to clean your tech products. The broken iPhone gets disassembled and the parts are harvested from it. The first sign of “touch disease” is a flickering gray bar that appears across the top of the iPhone 6 or 6 Plus screen. ©2020 Class Action Lawsuit Filed against Apple for iPhone 6 ‘Touch Disease’ Posted by Rajesh Pandey on Aug 30, 2016 in iPhone 6 , iPhone 6 Plus Last week, iFixit reported about a ‘Touch Disease’ design defect affecting the iPhone 6 that leads to gray bars randomly appearing at the top of the display, with the touch responsiveness of the handset also being affected. I don't think so. If you own an iPhone 6 or iPhone 6 Plus, read on to check the symptoms of touch disease. It all concerns “Touch Disease,” a problem an unspecified but apparently large number of users (i.e. Apple has been sued over the iPhone "Touch Disease" that's killing the touchscreen features in its iPhone 6 and iPhone 6 Plus. Users report a flickering gray bar along the … Not admitting to the iPhone 6 and iPhone 6 Plus touchscreen failures has resulted in Apple getting slapped with a class action lawsuit. Last week, a seemingly ongoing issue with Apple's nearly two-year-old iPhone 6 and iPhone 6 Plus came to light. Good win for Apple. Does the supplier lie about how many parts are missing if any? Was the iPhone 6 another case where reliability was overlooked because it was busy chasing thinness? ", "One of the major concerns Apple identified prior to launching the iPhones was that they were likely to bend more easily when compared to previous generations," something that Apple described as "expected behavior.". The parts, which are a gray market amalgamation of refurbished screens with an authentic Apple flex cable, are deemed counterfeit and therefore cannot be imported or sold in the U.S. A fairly common occurrence in the independent repair business, critics claim parts seizures are used by Apple and other companies exert control over the repair market. Apple Case Document by mashablescribd on Scribd. "Apple's internal testing 'determined that the iPhone 6 was 3.3 times more likely to bend than the iPhone 5s (the model immediately prior to the subject iPhones) and that the iPhone 6 Plus was 7.2 times more likely to bend than the iPhone 5s. The failure can occur when the smartphones are bent and the connection between the logic board and the touchscreen controller chips is disrupted. The suit alleges Apple failed to disclose an iPhone 6 and 6 Plus design defect that caused touchscreen problems, a minor controversy later dubbed "touch disease. If the touchscreen on your iPhone 6 or 6 Plus stopped responding to your touch, read about this lawsuit and why you may be owed money. The iPhone 6 Plus suffers from three times as many incidents of “touch disease” as the smaller iPhone 6. In the case of Davidson et al v. On Saturday, customers filed a lawsuit against Apple over the defect, Reuters reported. Class action lawsuit pertaining to an iPhone 6 Plus hardware flaw, referred to as “Touch Disease,” has gained support from three additional law firms. Another point worth mentioning is that stolen iPhones are a source of ‘counterfeit’ parts. Apple has traditionally put design first, arguably at the expense of usability (New MacBook Pros, anyone?). Years after the iPhone 6 and 6 Plus made headlines for "Bendgate" and "Touch Disease," new information made public (via Motherboard) from an ongoing class-action lawsuit on the latter has revealed the two issues might be related. The class action lawsuit against Apple over the so-called “Touch Disease” that has affected a number of iPhone 6 and 6 Plus smartphones appears to be gaining momentum. The class action lawsuit against Apple for the ‘Touch Disease’ of the iPhone 6 Plus has gained momentum as the lawyers who filed the initial class action lawsuit earlier this fall have signed on three additional law firms to support their case. When "Touch Disease" was first discovered by third-party repair specialists in late 2016, it was widely believed the root of the issue was a result of the touchscreen controller not being properly bonded to the iPhone's logic board using "underfill," a glue-like substance. So all you need to do is scrape off the Apple logo off of the flex cable?I would be careful messing with Jessa Jones. It’s not really Disease. She probably knows there are more skeletons in Apple's closet. The "right to repair" movement was dealt a blow on Tuesday when a federal court judge declined to certify a class in a lawsuit against Apple regarding its handling of iPhone 6 and 6 Plus "touch disease" problems. Referred to as “touch disease”, the alleged defect, the lawsuit asserts, affects hundreds if not thousands of iPhone 6 and 6 plus owners with numerous reports of “touch disease” surfacing. Motherboard reports that lawyers who filed the original class action complaint have now signed on three additional law firms to support their case. Jones and others argue the action is not sufficiently backed by trademark laws; the screens are typically not marketed as "genuine" Apple parts, nor is the tiny logo visible to the consumer following repair. We're using cookies to improve your experience. Apple is recognizing that "Touch Disease" is a thing. Apple is facing a class-action lawsuit over an alleged flaw called “touch disease” that makes the phones unresponsive to touch . Apple has been replacing touch diseased iPhone 6 Pluses with $329 refurbished ones, some of which are showing symptoms of touch disease within days or weeks of being replaced. Dubbed "Touch Disease", the … There's also the fact that Apple switched to stronger grade 7000 aluminum in the iPhone 6S, which made the phone slightly thicker, although that could have been solely a response to Bendgate. iPhone 6 customers in Canada have filed class action lawsuits against Apple for not addressing 'Touch Disease'. Another class action lawsuit for the same issue has also been filed against Apple in Utah. A pple is facing a class action lawsuit over claims it knowingly sold defective iPhone 6 models with screens that stop responding to touch. Apple sued over iPhone 6 "Touch Disease" hardware problems By Rob Thubron on August 30, 2016, 9:00 7 comments Last week, it was reported that a growing number of iPhone 6 and iPhone 6 Plus … Apple has publicly acknowledged the problem and admitted it can impact iPhone 6 devices that have been dropped multiple times. iPhone 6 users have sued Apple over a design defect dubbed "Touch Disease." Jones is a repair shop owner who helped to pinpoint "touch disease" at the time of the iPhone 6's release; she has been frequently quoted in the media on the topic. Is your iPhone’s touchscreen on the fritz again? The U.S.-wide class-action suit notes of Apple's lack of a suitable fix despite knowing of the problem, which, according to the plaintiff, is caused by a design defect with both the iPhone 6 and 6 Plus. Apple has been sued over the iPhone "Touch Disease" that's killing the touchscreen features in its iPhone 6 and iPhone 6 Plus. Touch Disease refers to an issue with Apple iPhone 6 and iPhone 6 Plus smartphones that causes the touch screen to become unresponsive due to a logic board connection failure. Owners of iPhone 6 and iPhone 6 Plus devices are slapping Apple with a lawsuit over a so-called "Touch Disease" that makes the devices unusable. iPhone 6 users have sued Apple over a design defect dubbed "Touch Disease.". Its demise was partially a result of cramming a battery into a body that wasn't thick enough to insulate it. Santa Clara, CA: A defective products class action lawsuit has been filed against Apple over alleged loss of functionality with the Apple iPhone 6 and 6 plus. Powered by its own proprietary technology, Mashable is the go-to source for tech, digital culture and entertainment content for its dedicated and influential audience around the globe. Apple is recognizing that "Touch Disease" is a thing. Santa Clara, CA: A defective products class action lawsuit has been filed against Apple over alleged loss of functionality with the Apple iPhone 6 and 6 plus. If your iPhone 6 Plus device has dropped onto a hard surface several times it may start flickering or stop responding to touchscreen features. As such, lawsuit has now been filed against Cupertino. Owners of the iPhone 6 and iPhone 6 Plus have filed a proposed class action lawsuit against Apple for failing to address the so-called "touch disease" that's rendering some of the smartphones useless. iPhone 6 and 6 Plus owners are taking their grievances to court. The phone carriers are a good source. Apple accused of iPhone 6 ‘touch disease’ defect – August 24, 2016 Common design defect said to cause failure in many iPhone 6 Plus units – August 23, 2016 According to Motherboard Jones, who had given a deposition in the Davidson case, had iPhone screens and other parts seized from her this week by Customs and Border Patrol agents. iPhone users have filed a class action in California alleging that their phones became unresponsive to touch and eventually stopped working. This can happen over time with normal use. “McCuneWright has filed a class action lawsuit on behalf of owners of Apple’s iPhone 6 and 6 [Plus]. In a ruling issued this week, District Judge Lucy H. Koh denied two separate motions from the plaintiffs to be certified as a class in the case, as well as an additional motion for injunctive relief. Per the case document (embedded below in its entirety), the plaintiffs claim the iPhone 6 and 6 Plus's bendable metal frame, which if bent even the slightest over time from regular use or drops, can cause the touchscreen controller to come loose from the logic board. In the case of Jones' shipment, the flex cables on the hybrid iPhone screens bore an Apple logo, thus making resale in the U.S. impermissible. The plaintiffs claim Apple knew about the defective design, but still chose to release the iPhones in 2014 knowing Touch Disease would be a consequence. https://mashable.com/2018/05/24/apple-iphone-6-bendgate-touch-disease Though many theories have been offered as to Touch Disease's origins over the past week, the lawsuit suggests that certain components lack a metal … In a purportedly unrelated action, the government seized aftermarket iPhone parts from Jessa Jones, a prominent figure in the right to repair community. Ugh, the iPhone 6's problems keep coming back to haunt Apple. I doubt this person puts ANY fear into Apple. A few months back, we reported on a hardware flaw plaguing a growing number of iPhone 6 and iPhone 6 Plus users, which garnered the name of “Touch Disease.” Shortly after the flaw was initially reported on, a trio of iPhone users filed a class action lawsuit against Apple, claiming that Apple refuses to repair devices affected by Touch Disease for free. They would need to steala ton of phones to make a decent amount of displays. Apple can audit their chain, but what happens when someone takes genuine Apple components to another factory to make counterfeit ones? The iPhone 6 Plus is very susceptible to the defect. An iPhone 6 defect labeled “Touch Disease” has sparked enough outrage that a class-action lawsuit against Apple was filed last Saturday. Over time, the touchscreen loses functionality. Less than a week after “Touch Disease” became a thing, Apple is already facing a class-action lawsuit over iPhone 6es which … An iPhone 6 defect labeled “Touch Disease” has sparked enough outrage that a class-action lawsuit against Apple was filed last Saturday. How would Apple know if it's a small enough amount that they wouldn't notice? That same day, a prominent activist and repair professional who helped identify the issue, and subsequently testified in the class action, saw a batch of aftermarket iPhone screens seized. A latent manufacturing defect called "Touch Disease" appears to be rendering iPhone 6 and iPhone 6 Plus units unusable. The original suit, which claimed that Apple knew about the "touch disease" defect prior to the release of the iPhone 6 and 6 Plus, was filed in 2016, with more law firms joining the suit later that year. Class Action Lawsuit Filed against Apple for iPhone 6 ‘Touch Disease’ Posted by Rajesh Pandey on Aug 30, 2016 in iPhone 6 , iPhone 6 Plus Last week, iFixit reported about a ‘Touch Disease’ design defect affecting the iPhone 6 that leads to gray bars randomly appearing at the top of the display, with the touch responsiveness of the handset also being affected. At question is what constitutes a counterfeit part. Jones believes she was targeted by Apple for her contributions to the class action suit, but a CBP official denies those claims, the report said. It's not the "blue screen of death," but another fate is spelling the demise of some iPhone 6 and 6 Plus models the world over - and users are taking the fight to the courtroom. The suit alleges Apple failed to disclose an iPhone 6 and 6 Plus design defect that caused touchscreen problems, a minor controversy later dubbed "touch disease." According to a report from the CBC , another class action lawsuit for the “Touch Disease” issue has been filed against Apple in Canada. Apple accused of iPhone 6 ‘touch disease’ defect – August 24, 2016 Common design defect said to cause failure in many iPhone 6 Plus units – August 23, 2016 A lawsuit against Apple over its handling of the iPhone’s so-called “Touch Disease” has intensified. iPhone 6/6 Plus Customers in the US and Most Recently in Canada Have Filed Lawsuits Claiming … Like similar cases in the U.S., Apple's argument hinged on logos that appeared on the refurbished components. “Touch disease” is a widespread problem. iPhone 6 and 6 Plus owners are taking their grievances to court. Specifically, the “Touch Disease” is an iPhone 6 Plus condition that affects the phone’s TouchID sensor and the screen. “Touch disease” is a fault that continued to the iPhone 6 and 6 Plus touch controller from physical pressure. I hate bringing it up, but just look at what happened with Samsung's ill-fated Galaxy Note 7. Apple's not the only one guilty of prioritizing design over preventable issues. This means that Apple is now facing class action lawsuits from Canada and the United States. AppleInsider has affiliate partnerships and may earn commission on products purchased through affiliate links. To require genuine Apple sourced parts is another tool for deterring thefts. “Touch disease” makes your iPhone 6 or 6 Plus completely unusable. A repair shop owner that knowingly substituted knock-off (not even counterfeit) parts and didn’t reveal source to customer can be considered guilty similar to counterfeited cases with fake label. Pocketing your iPhone will subject it to physical forces that loosen the device. In the case of Davidson et al v. These partnerships do not influence our editorial content. Apple of course, that shitty Apple who makes shitty products that don’t work. Nearly 10,000 people have joined a class action lawsuit against Apple over the screen-freezing "touch disease" afflicting many iPhone Six Plus phones. Better Business Bureau Accredited Business. Touch Disease is a condition prone to Apple’s iPhone 6 and iPhone 6 Plus where the screen becomes unresponsive to touch. Future court filings and findings may alter third party repair issues but the counterfeiting, knowingly done, is considered illegal. Mashable, MashBash and Mashable House are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Referred to as “touch disease”, the alleged defect, the lawsuit asserts, affects hundreds if not thousands of iPhone 6 and 6 plus owners with numerous reports of “touch disease” surfacing. The problem affects both iPhone 6 and iPhone 6 Plus models where the smartphone will stop responding to touch commands. It's not the "blue screen of death," but another fate is spelling the demise of some iPhone 6 and 6 Plus models the world over - and users are taking the fight to the courtroom. Mashable, Inc. All Rights Reserved. The suit alleges Apple failed to disclose an iPhone 6 and 6 Plus design defect that caused touchscreen problems, a minor controversy later dubbed "touch disease." When you use your carrier insurance, they take your broken genuine Apple product and replace it with a franken iPhone. Well, that didn’t take long. The problem affects both iPhone 6 and iPhone 6 Plus models where the smartphone will stop responding to touch commands. This common and widespread issue has been coined iPhone Touch Disease. A class action lawsuit that alleges that Apple knew about but did not disclose an iPhone 6 and iPhone 6 Plus design defect to its customers has been allowed to move forward by a … Correction: This article initially suggested Judge Koh would now need to rule on the substance of the ongoing case, but the denial of the motion has put the ball in the defendants' court for the time being. iFixit claims that "a tonne" of iPhone 6 Plus handsets have experienced the problem - which it dubs "touch disease" - as well as a smaller percentage of smaller iPhone 6 models. Such authority would require Apple to supply third parties with authentic parts, manuals, tools and other material necessary to perform repairs on its devices. iPhone 6 ‘Touch Disease’ Class Action Lawsuit Against Apple Gains Momentum With Addition of Three New Law Firms Posted by Rajesh Pandey on Oct 10, 2016 in Apple News The class action lawsuit against Apple for the ‘Touch Disease’ of the iPhone 6 Plus has gained momentum as the lawyers who filed the initial class action lawsuit earlier this fall have signed on three additional law … An iPhone 6 Plus with "touch disease" has a flashing gray bar at the top of the screen. Koh further says "After internal investigation, Apple determined underfill was necessary to resolve the problems caused by the touchscreen defect" and then moved to use the bonding substance on iPhone 6's "until May 2016," further suggesting the company realized it was indeed the cause of the  display issues. According to … The new details were discovered in a document made available by U.S. District Court Judge Lucy Koh, the same judge who presided over the Apple v. Samsung trial. The class action lawsuit against Apple over the so-called “Touch Disease” that has affected a number of iPhone 6 and 6 Plus smartphones appears to be gaining momentum. Apple has been waging an ongoing battle with right to repair advocates who are fighting for legal precedent to fix their own devices without the help of authorized Apple repair centers. Documents remain under seal, but judge Lucy Koh has decided to make some of the information public. Touch Disease is a condition prone to Apple’s iPhone 6 and iPhone 6 Plus where the screen becomes unresponsive to touch. is a global, multi-platform media and entertainment company. Touch Disease refers to an issue with Apple iPhone 6 and iPhone 6 Plus smartphones that causes the touch screen to become unresponsive due to a logic board connection failure. ", In the case of Davidson et al v. Apple, Inc., Judge Koh ruled that the plaintiffs had failed to meet the preponderance requirement to be certified as a class, because "adjudication of the certified issues would not advance the resolution of the underlying case," and because the "plaintiffs' perfunctory request for Rule 23(c)(4) certification fails to show why certification would materially advance the litigation as a whole.". Another source could be stealing from the supply chain. The failure can occur when the smartphones are bent and the connection between the logic board and the touchscreen controller chips is disrupted. The tech company is rolling out a repair program to fix iPhone 6 Plus devices with unresponsive touchscreen features. Apple’s design flaw has resulted in angry customers and a class action lawsuit pending against Apple. "Customs and Border Protection Regulations provide that any article imported into the United States bearing a counterfeit trademark shall be seized and, in the absence of the written consent of the trademark owner, forfeited for violation of the Customs laws," the agency wrote. Apple was perfectly aware that #Bendgate was the real deal and it knew that iPhone 6 and iPhone 6 Plus would bend before the devices were even launched, according to internal documents released as part of the so-called “touch disease” lawsuit. This common and widespread issue has been coined iPhone Touch Disease. The tech company is rolling out a repair program to fix iPhone 6 Plus devices with unresponsive touchscreen features. 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